Professional Replace AC Unit in Otey, Texas

Customer service is all around 5 star, from the time you place the first call to the service repair. Greg explains the repairs, friendly and reliable.

I chose Colley to replace both of my HVAC units. They did a fantastic job. Matt as the project manager, Juan and Hector did the tear out and installation, and Greg made sure it all worked as it was supposed too! I gave them 5 stars!

I want to share how appreciative we are for OUTSTANDING customer service/satisfaction/support we have had with Colley Refrigeration. Greg has been our service technician on majority of our service calls and he has been a great listener to helping us fine tune our new ac unit and accommodating the duct work to help rectify the situation. We recently had an issue with our new ac unit that and David Hargrove, owner, also deserves a huge 5 star. Our original AC unit was installed by another company; however, via a recent acquisition Colley Refrigeration took on all the customers. We have had our ac barely 1 1/2 yrs and our ac stopped cooling. Greg communicated to us and David what codes were being sent via the ac unit. David contacted my husband and approximately one week later they installed a new part that should "RECTIFY" and not cause us any problems. We are keeping our fingers crossed that this is the solution. My husband and I truly appreciate David wanting to keep our business and standing behind the service of our new unit. Companies like this I will continue to do business with and promote to other consumers. It is rarity in today's world that you find companies that will STAND UP for you when a system fails that should not be. KUDDOS TO THIS COMPANY, OWNER, AND SERVICE TECHNICIANS! You definitely have gained a customer who will share what a great company you have and the amazing customer service and support!

Greg is the first honest A/C person that I have ever had work at my house. He operates with character and integrity and works hard to uphold the statement that the Customer's comfort is their only business. Greg oversaw Lalo's team of duct installers and everyone worked very hard and were friendly, respectful and even quiet. I do not even recognize my attic space. These guys transformed my duct work into an efficient and non-leaking system. I can finally move around in my attic!! I regret only that I did not use Colley first as I hired and paid two other local companies first and they made a complete mess of my leaky duct work. Greg assured me that he would change my perception of A/C companies and his team did just that. In one day, when everyone else took 3 days.

The office staff were very sweet and helpful when I called Colley Refrigeration and requested that a technician be sent to my house to advise me about my HVAC unit. Mike Williams came and advised me that my unit (bought in 1984!) needed to be replaced. Mike is a wonderful, personable, knowledgeable tech. He was just delightful. I look very much forward to requesting that he come to my house in the spring and fall every year to service the unit that Colley installed for me. The installing crew were Lalo, Juan, Hector, and Andres, and I have never had a nicer crew of any kind do work in my house. Matt Mayberry was the Project Manager. Matt has been so helpful. He came to my house to check on the job, answer my questions, and give me my paperwork, and then he later answered more questions for me. Matt is very patient and kind. Greg Barton and Dustin came to do the install inspection. They did a great job and took time to answer all of my remaining questions. I'm absolutely delighted with Colley Refrigeration. I look forward to many years of association with them. I feel that have found an extension to my family in this group of kind and competent professionals. I would highly recommend Colley Refrigeration to anyone.

We called right at closing time. Greg came out immediately to fix our problem. He was so nice and explained everything well.

Colley Refrigeration was courteous and professional at all times of the installation of our HVAC system. They were prompt and kept us informed at all times. When the installers were finished, they cleaned up all areas and we were informed about the coming procedure of the final inspection. That was finished in a timely manner and we were informed about what services were provided in full. We signed off on the installation with the inspector knowing that the system was fully functional! We are now enjoying our system and know that Colley Refrigeration will be there if any further assistance is needed. If you are looking for a new system for your home or business you need to give them a call. Fast, honest, and professional is what they represent..

good service person knew what they were doing

Nothing ever good about having to get a new HVAC not so much for the great price but for the inconvenience alone. Let me tell y’all the Colley crew led by Lalo was absolutely awesome to deal with. Total replacement less duct work and they were in and out in 5 or so hours. Kennedy was great as Project manager and Greg was very thorough with the system check and explanations to me. Told me how to troubleshoot the system on my phone . I said didn’t need it I would just call Emilye!! Good Christian family-run business very involved in their community. Love us some Colley Refrigeration. Give them a call for all your HVAC business needs both new and repair. I tell you they will take great care of you and your home.